A look at the wonderful work Wezana Solutions delivers
Wezana Solutions partnered with BNBR to develop and implement a tailored Salesforce for Non-Profits (NPSP) solution, addressing the organization’s specific needs.
Introduction
Basic Needs Basic Rights (BNBR) Kenya is a non-profit organization dedicated to enhancing the lives of people with mental health conditions, those at risk of developing these conditions, and their caregivers through various mental health initiatives. To streamline their operations and achieve greater impact, BNBR recognized the need for a comprehensive system that could manage Monitoring & Evaluation, Program Management, Community Engagement, and Service Delivery. They turned to Wezana Solutions, a certified Salesforce developer, to help build an integrated solution tailored to their unique requirements.
- Programme Management, Monitoring & Evaluation
- Basic Needs, Basic Rights
- April 2023 - July 2023
- https://basicneedskenya.org/
Challenges
BNBR faced several challenges that necessitated the implementation of a robust Salesforce for Non-Profits (NPSP) integration:
- Data Management: With a growing projects portfolio, managing program data, grant details, and community engagement information across disparate tools and spreadsheets was increasingly becoming cumbersome and prone to errors.
- Limited Collaboration: Lack of a centralized system hindered effective collaboration among team members, leading to inefficiencies in program planning and execution.
- Reporting and Monitoring: BNBR needed a system that could provide real-time insights, dashboards, and reports to track program performance and impact accurately.
- Data Security: Ensuring data security, backup, and accessibility were critical to safeguard sensitive information and maintain operational continuity.
- User Training: Preparing staff and administrators for the adoption of a new system required comprehensive training and ongoing support.
Solution Deliverables:
Monitoring & Evaluation:
Impact Reporting: The system allowed for verifiable impact reporting, with an impact dashboard for quick insights.
Success Documentation: Best practices and success stories were collated and documented for future reference.
Program Management Module (PMM)
Beneficiary Database: A comprehensive database of program beneficiaries was established, ensuring easy access and management.
Risk Management: The system facilitated risk identification, issue tracking, and change management.
Audit and Evaluation Framework: A robust framework was designed to support comprehensive program audits and evaluations.
Reporting: Customizable reports and dashboards enabled BNBR to track program objectives and performance effectively.
Robust Reporting and Dashboard Capabilities:
Analytics Tools: Dashboards with visualization tools provided valuable insights.
Non-Profit CRM Security Protocols:
Collaboration & Engagement:
Analytics: BNBR could now access engagement analytics and metrics, enhancing their communication strategies.
User Management:
Performance Metrics: Staff and user performance metrics were tracked and reported within the system.
Results
The collaboration between BNBR and Wezana Solutions resulted in a transformative Salesforce for Non-Profits (NPSP) integration:
Wezana is always hitting the mark!
Conclusion:
Wezana Solutions’ partnership with BNBR exemplifies the power of Salesforce for Non-Profits (NPSP) integration in enhancing the efficiency and impact of nonprofit organizations. By addressing BNBR’s unique challenges and requirements, the integrated system has become a catalyst for BNBR’s mission, allowing them to focus on what matters most: improving the lives of those they serve.
What the client had to say about us
